iOS端APP提交审核被拒绝包含用户生成内容必须有举报和拉黑功能

最近iOS端APP更新提交App Store Connect审核时却多次被拒绝，因为我之前已经加举报功能，而目前APP主要以路人用户为主，加拉黑感觉没什么意义，于是一直不想加，然后就在备注那里跟老外理论，后来他们给我安排了在3到5个工作日内提供电话服务。

2021年6月1日 下午7:29
发件人 Apple
1. 2 Safety: User Generated Content
Hello Mr. Xu, 

Call ticket: 2923294

Thank you for your time during our call today. 

As we discussed, your app was found to be out of compliance with App Store Review Guideline 1.2.0.

Guideline 1.2 - Safety - User Generated Content

We continue to find your app enables the display of user-generated content but does not have the proper precautions in place.

In order to resolve this issue, please implement a mechanism for users to block abusive users. ( 拉黑/屏蔽 )

Please note, blocking mechanism cannot be replaced by reporting or unfollow and must be presented along with all the user-generated contents in the app. 

We hope you will consider making the appropriate revisions to your app and resubmit. 

If you have any further questions, please write to us via Resolution Center in iTunes Connect or feel free to contact me at +1 408 862 0700 between 11 PM - 7 AM Pacific Standard Time. Thank you.

Best regards,
Sean 
App Store Review
这些附件可能会显示可能令人反感的内容，如裸露、色情和亵渎内容。
2021年5月29日 上午5:11
发件人 Apple
Hello,

We appreciate your response and have scheduled a call with an Apple representative to discuss your app’s review. We anticipate calling within 3 to 5 business days.

To ensure we have the correct contact information, please verify the phone number listed in the App Review Information section of this app's Version Information page in App Store Connect is up-to-date. 

Best regards,

App Store Review
这些附件可能会显示可能令人反感的内容，如裸露、色情和亵渎内容。
2021年5月29日 上午5:00
发件人 Apple
Guideline 1.2 - Safety - User Generated Content


We found in our review that your app includes user-generated content but does not have all the required precautions. Apps with user-generated content must take specific steps to moderate content and prevent abusive behavior.

Specifically, we were still unable to locate a mechanism for users to block abusive users in your app.

Next Steps

To resolve this issue, please revise your app to implement the following precautions:

- A mechanism for users to block abusive users

Resources

Learn more about our policies for user-generated content in App Store Review Guideline 1.2.





Bug Fix Submissions


If this is a bug fix submission and you'd like to have it approved at this time, reply to this message in Resolution Center to let us know. You do not need to resubmit your app for us to proceed.

Alternatively, if you'd like to resolve these issues now, please feel free to resubmit. Let us know if you have any questions about the issues we found in our review.

You may appeal your app rejection if you believe this decision was made incorrectly. We also invite you to provide feedback on our review guidelines.
这些附件可能会显示可能令人反感的内容，如裸露、色情和亵渎内容。

从5月29号等到6月1号18:04终于等到了来自美国加利福尼亚州圣何塞的Apple来电（+1(408996-1010)），来电是个讲中文的男客服，整体显得有点僵硬，他跟我说包含用户生成内容的APP必须同时包含举报（针对事）和拉黑（针对人）措施。需要注意的是路人用户也要可以拉黑，重装后可以重新拉黑，具体实现逻辑自己安排。